As long as you are using macOS to manage the drive then yes the WD drive is compatible. If you are using the WD software, then you need to contact WD to see if their software is compatible as I'm sure the WD website may contain misleading information.
WD - My Passport for Mac 2TB External USB 3.0 Portable Hard Drive with Hardware. Condition is 'New'. Shipped with USPS First Class. WD 2TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2D0020BBL-WESN 4.6 out of 5 stars 3,559. WD 2TB My Passport Ultra for Mac.
FYI, it is much safer to just have macOS manage the WD drive. To do so just move everything on the WD drive to another drive temporarily. Then use the WD software to disable any security features on the WD drive. Then uninstall the WD software by following the manufacturer's instructions. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. Now move all your files back to the WD drive.
Once everything is working you can upgrade to Catalina. Just make sure to have good verified working bootable backups before upgrading in case something goes wrong or you decide you don't like Catalina and want to revert back to the current macOS.
Nov 9, 2019 5:25 PM
First thing to do is update Yosemite. Download and install OS X Yosemite 10.10.2 Combo Update. See if that fixes the problem with the USB port. Be sure to try the drive in each USB port on the computer if you have more than one.
If it still doesn't work then return it to the place of purchase for repair or replacement. If you wish to replace it you must do this within 14 days from date of purchase, and you must return the system to what was originally installed:
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
My Passport For Mac 2tb
Partition and Format the hard drive:
- Select Disk Utility from the main menu and click on the Continue button.
- After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
- Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
My Passport For Mac 2tb
This should restore the version of OS X originally pre-installed on the computer.
Western Digital 2 Tb Passport
Feb 8, 2015 11:35 AM